TERMS OF USE

TERMS OF USE

This website glovida-rx.com.sg (“Website”) is owned and maintained by Wellchem Pharmaceuticals Pte Ltd (“Wellchem”). Please read the following terms and conditions carefully prior to using or continuing to access the Website. Should you have any questions about the Website, kindly contact us at pharmacist@glovida-rx.com.sg.

FOR THE AVOIDANDCE OF DOUBT, THIS WEBSITE IS NOT TO BE USED OR RELIED UPON FOR ANY MEDICAL EMERGENCY. FURTHER, NOTHING IN THIS WEBSITE OFFERS OR PROVIDES ADVICE, CONSULTATION, OR INSTRUCTIONS ON ANY MEDICAL CONDITIONS, PRESCRIPTIONS OR MEDICINCES. PLEASE CONSULT MEDICAL PROFESSIONALS OR THE CONTACT THE RELEVANT EMERGENCY HOTLINE SHOULD YOU REQUIRE ASSISTANCE.

1. APPLICATION OF TERMS

1.1 These Terms of Use apply to your use of this Website. By accessing and/or using the Website:

a. you unconditionally agree to the terms and conditions set out herein and prevailing from time to time (“Terms”); and

b. where your access and/or use of the Website is on behalf of another person or entity, you confirm that you are authorised to and unconditionally agree to the Terms on the behalf of the person or entity.

1.1 For the avoidance of doubt, your agreement in Clause 1.1 above shall mean that the Terms are legally binding on you and/or the person or entity you have accessed or used this Website on behalf of.

1.2 By your continuing to access and/or use the Website, you represent and warrant the following:

a. you are at least eighteen (18) years of age and have all necessary legal capacity, rights, powers, and authority to agree to these Terms; and

b. your access and/or use of the Website is in your own personal capacity or you are the parent or legal guardian of a child or ward and acting on their behalf.

1.3 You agree to comply with any notices or guidelines which may be posted on the Website by Wellchem from time to time.

1.4 If you do not agree to Clause 1.1 or any of the Terms, you are not authorised to access and/or use the Website and should discontinue access and/or use of the Website immediately.

2. MODIFICATION

2.1 Wellchem has the right to modify, amend, supplement and/or vary the Terms from time to time at its sole discretion and without notice. Your continued access and/or use of this Website shall be deemed acceptance of the Terms as modified, amended, supplemented and/or varied at the time.

3. PROHIBITIONS

3.1 In accessing and/or using this Website, you agree that:

a. you shall not access and/or use this Website for any illegal or unlawful purpose or in any manner which is inconsistent with the Terms;

b. you shall not breach, attempt to breach, or enable any other person to breach the security of this Website in any manner including attempting to access any data, accounts, or servers without prior authorisation from Wellchem in writing;

c. you shall not disrupt, hack, or interfere or attempt in any way to disrupt, hack, or interfere with the service or hosting of the Website;

d. you shall not hyperlink to this Website or similarly reproduce the contents of this Website in any way without the prior written authorisation from Wellchem;

e. you shall not decode, reverse engineer, decipher, decrypt or otherwise attempt in any way to access the source code of the Website; and

f. you shall not copy, reproduce, sell, trade, commercialise, deal with, or use any part of this Website for any purpose inconsistent with the Terms and without prior written consent from Wellchem.

3.2 Wellchem reserves the right to remove or suspend your permissions or access to the Website at any time at the sole discretion of Wellchem without notice to you and without incurring any liability.

4. INTELLECTUAL PROPERTY

4.1 All content on this Website, including but not limited to text, images, and videos, save as expressly stated are the property of Wellchem or its licensors and are protected by copyright or intellectual property laws.

4.2 The trade marks, brand names and/or logos displayed on the Website (including the domain name) are property of Wellchem or third parties (as may be applicable). Use or exploitation of such trade marks, brand names and/or logos is not allowed without the prior written authorisation of the owner of the trade marks, brand names and/or logos. Display of any trade marks, brand names and/or logos belonging to third parties on the Website does not represent that Wellchem is in any way connected to or affiliated with such third parties.

4.3 You agree not to copy, use, distribute, reproduce, modify, create derivative works of, transmit or otherwise in any way exploit any part of the content on this Website without prior written authorisation of Wellchem.

5. SERVICES

5.1 Wellchem is licensed in Singapore by the Health Sciences Authority to carry out the supply of therapeutic products including prescription-only medicines, pharmacy-only medicines, non-prescription healthcare products and supplements, through e-pharmacy services (“Services”).

5.2 Any information on this Website on the Services shall be for information only and does not constitute any recommendation, advice, representation, warranty, undertaking, guarantee, promise, or assurance (whether express or implied) which are to be relied on by you for any purpose. You should contact Wellchem if you have any questions about the information provided on this Website.

5.3 You agree and acknowledge that:

a. Wellchem shall not be responsible in any way for the correctness, reliability, accuracy or completeness of the information and/or content found on this Website; and

b. the information and/or content found on this Website are of a general nature only and shall not in any way constitute an offer or provision of expert or professional advice of any nature whether medical or otherwise.

5.4 In the course of Wellchem providing the Services, you may be contacted by Wellchem for the purpose of or in connection with delivery of the medicine you have been prescribed by a registered medical practitioner or dentist (“Doctor”), subject to your agreement with your respective Doctor. Your agreement with the Doctor for Wellchem to provide and/or deliver the prescribed medication, and/or Wellchem’s contact and/or communication with you at any time, shall not give arise to any duty of care from Wellchem or any contractual or tortious relationship with Wellchem.

5.5 You further agree and acknowledge that Wellchem shall not be responsible for errors or omissions with respect to any medical consultation, prescription of medication and/or delivery or fulfillment of the prescribed medication to you.

5.6 In carrying out the Service, Wellchem may ask that you furnish payment for fees and charges related to your consultation and prescription from the Doctor and delivery of the prescribed medication to you. Wellchem shall be entitled to bill and charge you according to the payment details which have been provided by you. Wellchem shall not be responsible for any issues including any delays which may arise out of incorrect or incomplete payment details provided by you. Should Wellchem be unable to debit the applicable payment amount from you, Wellchem reserves the right to suspend or stop carrying out the Service.

5.7 Wellchem reserves the right to:

a. impose surcharges for delivery including but not limited any requests for delivery to remote locations (such as Sentosa), delivery after the usual business hours which are from 9.00am to 5.00pm from Monday to Friday (excluding public holidays), or urgent delivery; and

b. refuse delivery to any locations.

5.8 You agree and acknowledge that:

a. You shall bear the risk of any loss or damage to medication which has been delivered to you by Wellchem or any third party service provider engaged by Wellchem. Delivery shall be deemed to have been effected on you once delivered to the address provided by you for this purpose.

b. All delivery timings are estimates only and there may be a risk of delays. Wellchem shall not bear any liability or responsibility to you or any other person for any claims, losses, costs (including legal costs), demands, actions, proceedings, liabilities, penalties, awards, and/or expenses arising out of or in connection with any delays in delivery of medication.

c. Property in the medication (notwithstanding that the medication may have been delivered to you) shall not pass to you until payment of any fees and charges has been made to Wellchem. Should you fail to make payment, Wellchem shall be entitled to demand for delivery up and/or seek compensation, damages and/or costs against you.

d. You shall pay any applicable taxes for any services provided by Wellchem.

e. Any payment to Wellchem is non-refundable unless otherwise stated by Wellchem in writing, and any request for refund or exchange shall be decided at Wellchem’s sole discretion.

6. ACCOUNTS

6.1 Should you register for an account with Wellchem and/or on this Website or be provided with a username, password, code, or any unique identification information, you must not share any information related to your account, username, password, code, or any unique identification information with any other person and must treat such information as confidential.

6.2 You agree and acknowledge that you are responsible in protecting any information related to your account, username, password, code, or any unique identification information.

6.3 Your account, username, password, code, or any unique identification information should not be transferred or assigned to any other person.

6.4 Wellchem shall have the right and the sole discretion to suspend, terminate or disable any account, username, password, code, or any unique identification information at any time without notice to you for the purposes of maintaining security or in the event that you breach any of the Terms.

6.5 Wellchem shall have the sole discretion to amend, vary or add to any criteria for registration of an account at any time.

6.6 Should you become aware of or suspect any breach of the confidentiality or security of any information related to your account, username, password, code, or any unique identification information, please contact us at pharmacist@glovida-rx.com.sg.

7. DATA PROTECTION

7.1 Should you provide any personal data to Wellchem through your access and/or use of the Website, you consent or are deemed to have consented to the collection, use or disclosure of your personal data according to our data protection policy which may be found at glovida-rx.com.sg/privacy-policy/. By your access and/or use of the Website, you agree to our data protection policy (in the form as may be amended from time to time at the sole discretion of Wellchem without notice to you).

7.2 You are not required to provide any personal data to Wellchem. However, should you choose not to provide personal data to Wellchem, this may affect your access and/or use of the Website.

7.3 You agree and acknowledge that there are risks providing personal data and that you do so at your own risk, and that no method of transmission over the internet or method of electronic storage is completely secure.

7.4 You agree and acknowledge that you shall be responsible for ensuring that any personal data provided to Wellchem is accurate and correct at all times.

7.5 Wellchem reserves the right to retain, delete and/or destroy any data or communications from you at any time and at its sole discretion, subject to applicable laws.

8. DISCLAIMER AND LIMITATION

8.1 In your access and/or use of the Website, you agree and acknowledge that the Website is provided on an “as is” and “as available” basis.

8.2 You agree and acknowledge that you access and/or use the Website and continue to do so at your own risk.

8.3 Wellchem does not owe any duty of care to you through your access and/or use of this Website, and you further agree that there is no relationship between Wellchem and you.

8.4 You agree and acknowledge that Wellchem does not exercise any control over and shall not be liable for the accuracy, correctness, legality or completeness of any third party content, including any hyperlinks to third party websites and/or third party content which may be made available on the Website which does not belong to Wellchem.

8.5 To the fullest extent permitted by law, Wellchem shall have no liability or responsibility to you or any other person for any claims, losses, costs (including legal costs), demands, actions, proceedings, liabilities, penalties, awards, and/or expenses arising out of or in connection with:

a. unavailability or any issues with access or loading of the Website;

b. any technical issues or interruptions on the Website;

c. any error or omissions with the information or content found on the Website;

d. any breach of security or exposure to viruses or other forms of interference with your device, mobile or computer system(s) from your access or use of the Website or your access or use of any content or hyperlink found on the Website;

e. any suspension, termination or disablement of any account, username, password, code, or any unique identification information; and

f. any breach of laws in your jurisdiction from your access or use of the Website.

9. INDEMNITY

You agree to fully indemnify Wellchem and its officers, representatives, employees, and/or agents from all claims, losses, costs (including legal costs), demands, actions, proceedings, liabilities, penalties, awards, and/or expenses incurred arising out of or in connection with your access and/or use of the Website in breach of these Terms. This provision shall survive termination of these Terms.

10. FORCE MAJEURE

10.1 If either party is unable to carry out the whole or any part of its obligations under this Agreement for any reason beyond its control (“Affected Party”), including but not limited to decrees or restraints by governmental authorities, acts of God, pandemics declared by the World Health Organization, strikes, war, fire, flood, riot and any other causes of such nature (“Force Majeure Event””), the performance of the obligations hereunder of such party or all the parties, as the case may be, and as they are affected by such cause, shall be excused during the continuance of any inability so caused, but such inability shall as far as possible be remedied as soon as practicable and the Affected Party shall use all reasonable endeavours to resume performance of its obligations under this Agreement.

11. GENERAL

11.1 These Terms are governed by and construed in accordance with the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Singapore courts for the determination of any dispute arising out of or in connection with the Terms or this Website.

11.2 If any provision of the Terms or part thereof is rendered void, illegal or unenforceable by any legislation to which it is subject, it shall be rendered void, illegal or unenforceable to that extent and it shall in no way affect or prejudice the enforceability of the remainder of such provision or the other provisions of the Terms.

11.3 No failure or delay by Wellchem in exercising any right, power or privilege under the Terms shall impair the same or operate as a waiver of the same, nor shall any single or partial exercise of any right, power or privilege preclude any further exercise of the same or the exercise of any other right, power or privilege.

11.4 No waiver of any rights under the Terms by Wellchem shall be effective unless made in writing and signed by Wellchem.

11.5 A person who is not party to these Terms shall not enjoy any rights under the Contracts (Rights of Third Parties) Act 2001 of Singapore.

11.6 Wellchem shall be entitled to assign any rights under these Terms without your consent or notice to you. Should notice be required by law for assignment to be effective, you agree that Wellchem can give notice to you by posting the requisite notice on this Website.

11.7 Wellchem shall not be responsible for any costs incurred by your access or use of this Website.

11.8 Nothing in this Terms shall constitute or be deemed to constitute an agency, partnership, or joint venture between you and Wellchem.